Are you ready for your guests?
“Honey? Honey? Hooooneeyyyyy?”
“I just got off the phone with Mom. She’ coming to visit for the Holidays!”
When you hear those words, what comes to mind? Okay, beside the “OH NO!”
No not Panic! Planning. You need to know what you will cook; how will you entertain her? Where is she going to sleep? When is she coming? How long is she staying? All kinds of questions whose objective is to plan so your guest’s stay is enjoyable. You put together a checklist, so everything is ready for your guest arrival.
Are you putting that much time an effort for the guests that show-up at your club?
How are the guests finding you? Do you have a website? Is it up to date with the latest names for the Officers? Do the links still work properly? Are the day, time and location of your meetings still accurate? If you don’t have a website, how do guests find you?
Do you have an email address? If so, how long does it take before you answer? Whose responsibility is it to reply to a guest’s request for information? On the email, do you invite the guest? What kind of documents do you attach to your email? Do you send a reminder the day prior to your meeting so your guests don’t forget? If you don’t have an email address, how do guests find you?
Are you on Meetup? WhatsApp? How do guests find you?
Cathy Herschell, our Immediate Past District Director, brought to my attention that some of our clubs’ websites were not up to date. In today’s world, searching for a club is often done on the World Wide Web. Take advantage of that tool. You never know, your next member might come from the WWW! What have you got to lose by maintaining your website and making sure you answer those emails from guests promptly? You never know, your Mom might come for a visit!